Why Choose Clopay Garage Doors?

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Have you ever considered replacing your garage door? With the variety of products available on the market, it can be difficult to determine which one is the right fit for your home. However, Clopay® garage doors tend to stand out from the crowd. The manufacturers have successfully created a door that not only works to increase the aesthetics of the property, but also supplies the level of security your home deserves.

Why Choose Clopay?

One of the main reasons to choose Clopay garage doors is for the various styles. Some are made in the classic design and feature long, flush panels. Others are constructed in a more contemporary style and contain modern looking materials, such as steel and aluminum. This means homeowners will have no trouble finding a product to match their home and can even rely on their new garage door to enhance the structure’s exterior.

Benefits of Clopay Garage Doors

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There are many advantages of selecting these doors for your home. One benefit these products offer is their ability to include insulation, as they will maintain a consistent temperature inside of the garage. This will go a long way toward preventing ice patches on the floor and could ensure that no heat or air conditioning escapes the house whenever the garage door is opened.

Clopay garage doors also provide an additional level of security that no other product can offer. Since they’re constructed out of the finest materials, these products are considered some of the sturdiest on the market and will keep your home safe and sound all year.


If you’re considering a new installation, set up an appointment with the professionals from Rowe Door. The experts have been recognized as the leading garage door company throughout the Northeast Pennsylvania area and pride themselves in supplying clients with the most efficient installation and repair solutions. They have a variety of Clopay options in stock, so don’t hesitate to call (570) 655-7701 with any questions. Visit the website for additional information about this locally owned company. 

Garage Door Part Troubleshooting

Rowe Door Sales Company frequently gets calls about malfunctioning doors that can be easily repaired by the caller. However, it can be intimidating trying troubleshooting different garage door parts if you’re not familiar with them and the most common problems they can have. Here is a list of the seven basic parts of your overhead door and how you can troubleshoot them.

Door & Panels

The obvious place to start is the door itself. Check each section, also known as a panel, for denting or other damage. Garage doors can easily be bumped by cars or other equipment resulting in damage to the panels. This denting can interfere with the ability of the door to properly roll up.

Bottom Seal

The bottom seal of your garage door provides protection against the elements by creating a snug closure at the bottom of the door. It also protects the door itself by functioning as a bumper as the door closes. Check the seal to make sure it isn’t beginning to come off or becoming brittle. You should also inspect the seal for any kind of bug infestation. If you’re encountering problems with your seal, contact us right away for a replacement.

Panel Hinges

troubleshoot different garage door parts including hinges Another key part of the door is the hinge. As your door ages, the hinges can become rusted, cracked, or otherwise damaged. The screws, bolts, or rivets that attach the hinge to the door can also come loose. Hinges can also fall off completely if not checked regularly. There should be should be a hinge on the left and right side, as well as the middle between each set of panels. Inspect each hinge for any signs of excessive wear. Replace any damaged hinges as needed. While inspecting the hinges, it’s a good idea to lubricate each hinge.


The spring is the source of the power to lift your overhead door. As a result, it is under tremendous tension. If you start hearing noise coming from the spring or notice any damage, it will need repair or replacing. Because of the great amount of tension, the spring is under, you should not personally attempt any repair or replacement. This delicate work should be left to trained technicians.

Door Tracks

troubleshoot different parts of your garage door including tracks The tracks serve to guide the door smoothly up. If there is any malfunction with the tracks, it can cause your garage door to not operate properly. Check the entire length of both tracks for warping, cracks, rust, or any other damage. You’ll also want to check for and remove any debris like leaves or excessive dust build up. As with the hinges, lubricate the tracks after checking for damage and blockages.

Optical Sensors

Since 1992, optical safety sensors have been required on all automatic garage doors. This sensor detects the presence of anything in the doorway and reverses the door’s direction to prevent damage or injury. The safety sensor utilizes a laser to operate. One sensor sends a laser beam to the receiver sensor. If the receiver senses a break in the laser, it sends a signal to the opener to prevent it from closing. There are two possible problems that the safety sensors commonly encounter. First, the sensors can be dirty resulting in a poor sending or receiving of the laser beam. Try cleaning each sensor. Second, the sensors can be misaligned.

Electric Opener

If all these other garage door parts are functioning properly, the problem may be with your opener. Check to make sure that it has power by pressing the button and making sure the overhead light is coming on. Listen for any unusual noises like grinding or whining. If you’ve tried these basic troubleshooting tips and are still having trouble with the normal operation of your garage door, it’s time to contact Rowe Door Sales Company. Give us a call right away and one of our professional customer services representatives will dispatch a trained technician to diagnose your problem.

Why Doesn’t my Garage Door Open in the Cold? Causes and Solutions

garage door winterTemperatures drop, but your garage door doesn’t work. Or it’s a cold morning, you’re trying to get to work, but your garage door won’t open. Sound familiar?

Several problems could be causing your garage door to stick in the cold. Most you can fix yourself, though more significant problems require a repair professional.


Start by troubleshooting what the problem is:

  1. While your garage door is in the down position, disconnect the opener and try to raise the door manually. Check for spots where it sticks. This may show a grease buildup.
  2. Check for broken springs. If your garage door feels heavy to lift manually, you likely have a broken spring. You’ll need a garage door repair professional for this problem.
  3. If the door raises and lowers by hand easily, the opener’s force settings may need to be adjusted.

Problem #1: Metal contracts

Metal contracts in the cold weather, so the springs and other metal pieces can seize up. If this is the problem, simply apply lubricant. Lubricate the springs, hinges, rollers and other moving parts. We suggest using a silicone-based lubricant.

Problem #2: Hardened grease

The grease hardens in colder weather. First, remove the old grease using a grease solvent. Use a small brush, such a firm bristle toothbrush, to work into cracks. Wipe away solvent, and apply a silicone-based lubricant to the moving parts.

Problem #3: Wear or misalignment, warped tracks

The rollers can become worn down or misaligned in the tracks. Also, the tracks can become warped due to extreme temperatures or damage. You will need to call a garage door repair professional for either problem.

Problem #4: Broken Springs

Most garage door systems include a spring system which helps balance the weight of the door. Eventually, these springs will reach their lifecycle and break. This more often than not will occur in the winter months. A repair of this nature should be performed by trained professionals only.

Preventative Maintenance

Prevent your garage door from winter issues:

  • Apply a spray solvent to rollers, hinges, roller tracks, hinges, and latches.
  • Lubricate the pulleys or the bearings.
  • Wipe everything clean. If any rollers or hinges seem stuck, soak them in a solvent, using a stiff brush to clean the cracks. Wipe clean again.
  • Apply a silicone-based lubricant to the springs, screw drive, shuttle, roller bearings and torsion bar bearings.

Sign up for a Preventive Maintenance Program!

Why Are Garage Door Photo Eyes Important

If you’ve ever talked to a garage door professional about your door, you may have heard something about your garage door “photo eyes.” These photo eyes are the sensors on your door that are an important safety feature. Here’s what you need to know about photo eye sensors on garage doors and why they are so important.

How do garage door photo eyes work?

The photo eye sensors on garage doors are located about six inches above the ground, one on either side of the garage door. These sensors send out an invisible beam that connects them.

The way they function is quite simple. If anything interrupts the beam so that the two sensors are not in contact, the sensor signals the system to break the circuit so the door cannot close.

Why are Photo Eye sensors on a garage door necessary?

In the 1990s, the government federally mandated important safety features on garage doors. The photo eyes are a response to this mandate. If a child or a careless adult wanders through the beam and breaks the connection between the sensors, the garage door will not come down.

Without the sensors, someone could press the remote to close the garage door, and it would not stop even if someone were underneath it — potentially crushing or gravely injuring the person in its path. Similarly, if someone accidentally tried to close the garage door with the car still in its way, the garage door would still come down and severely damage the car. Properly working sensors prevent either of these scenarios from happening.

How do you know if your sensors are not working?

For safety reasons, if you discover your photo eye garage door sensors are not working, you need to fix them immediately. Some signs that the sensors are not working include:

  • Lights on one of the sensors start blinking
  • Garage door can go up but does not come back down when summoned
  • Door starts to come down then goes back up

What do you do if your sensors are not working?

If your sensors are not working correctly, this is usually because they cannot “see” each other to make the connection they need to. There are a number of ways you might be able to correct this problem, and here are a few of them:

Move any stored items that might be blocking either sensor to another location. If this doesn’t work, see if one of the sensors appears out of place. If so, try manually adjusting it. This should require only a slight movement. If you need to apply force, leave the sensor alone as you might break it.

Sometimes, depending upon the position of your garage door, direct sunlight can interfere with the sensor action. Try getting shades to block the sun from hitting them — but make sure the shades do not block the sensors from each other.

If you still have a problem, clean both sensors with a cloth. Check to make sure no wiring has become loose as well. If none of this works, you may have a bigger problem that requires a professional. If that’s the case, contact Rowe Door Sales Company.

We can help you get your garage door back in working order.


How Garage Door Maintenance Can Help You Keep Your New Year’s Resolutions

In January of each year, millions of Americans set New Year’s resolutions. They start the year with great intentions, but by March, the enthusiasm has waned, and they are back to life as usual. Is reducing stress and saving money on your list for 2018? One of the fastest ways to add extra stress and blow your new budget is to be faced with an unexpected home repair.

How Garage Door Maintenance Can Help You Keep Your New Year’s Resolutions_resized

We’ve got some easy garage door maintenance tips that might help you stick to your New Year’s resolutions. (Note: To avoid injury, tell everyone in your home that you’re inspecting the garage door and that it is not to be closed or opened by anyone until you say so.)Garage Door Maintenance Tips

  • Closely examine the header, mounting space, and jambs. If any wood is not structurally sound, it should be replaced.
  • Inspect the lift cables, springs, rear back hangs, pulleys, track rollers and other hardware for signs of broken or worn parts. Problems with any of these parts should immediately be handled by a garage door maintenance and repair professional.
  • Check that the door hasn’t moved right or left in the opening.
  • Inspect the exterior surface of the door sections for peeling, cracking or damage caused by weather.
  • Read your owner’s manual for a full list of garage door maintenance and cleaning instructions.

Note: Federal law requires openers made after January 1, 1993 to be fitted with a reversing mechanism and an edge sensor, or photo eye, as extra safety measures to prevent entrapment. If yours does not have these features, your automatic operating system should be replaced.


For professional garage door maintenance in the Northeast PA region, contact us at Rowe Door Sales Company. We offer high-quality garage door products and services and are proud members of both the Better Business Bureau and the International Door Association. Give us a call today!

The Parts of a Garage Door, and What Could Be Wrong With Them

Door Service Diagram. Possible door problems

Help! My garage door has problems, and I don’t know what’s wrong with it!!!

These are the parts of the garage door and opener, and what could be wrong with each of them:

1. Door and Sections

The sections of the door can become dented or damaged, especially if a car inadvertently runs into a closed door.

2. Hinges

The hinges connect the sections of the door and allow the door to bend as it moves. These require lubrication and can cause problems if broken or cracked.

3. Sensors

Safety sensors are located on either side of the door near the floor. They communicate with the opener. One sensor emits a laser while the other receives it. If something blocks the line of the laser so that it can’t reach the receiving sensor, the garage door will not go down. Since 1992, the US has required this safety precaution for any new garage door opener.

If your door only goes down a few inches before rising back up, then the sensors may be misaligned or obstructed.

4. Tracks

The tracks on either side of your door and leading up to the garage ceiling serve as guides for the door. These require lubrication to operate without problems. Make sure you keep them free of leaves and other debris.

5. Spring

The torsion spring above your door is under a considerable amount of tension, and supplies the power to lift your extremely heavy door. If a spring breaks or starts making noise, do not attempt to fix or adjust it. Please let expert professionals handle garage door springs; they can be very dangerous. (Older doors may be configured with an extension spring, which runs along the horizontal track and should be fitted with safety cables.)

6. Opener

Garage door openers have come a long way in the past several years. Openers now have more safety features than ever, and can be controlled and monitored by a smartphone or computer.


7. Bottom Seal

The seal serves several purposes: protection from weather, proper fit for the closed door, and bumper for the door as it closes. If your seal starts to come loose, becomes brittle, or even becomes a home for pests, contact us for a quick replacement.

Whether you’re having issues with one of these components, or you aren’t sure what is causing problems, give us a call. We will help you get your doors up and running again as soon as possible! (570) 655-7701 or request service here.

Please use caution around a broken door. It may weigh in excess of 300 lbs. Call or click to have one of our experienced repair technicians come to you to diagnose and repair your door.

Is Your Garage Door Frozen Shut?


It’s -30 ºC outside, it’s been snowing nonstop for 6 hours, and you’re sitting on your couch in your warm house. How badly do you not want to get up and shovel? Pretty badly, right? We get it, during winter we start moving a little slower and it becomes much more difficult to find the motivation to get up and go outside.

What we often forget is that, during these cold temperatures, your garage door suffers too. Its metal components can contract, resulting in the motor to work a little harder than usual in order to open and shut the door after every use. It’s important to give your garage door system special attention during the cold season and this is why we came up with a few prevention tips to avoid bigger problems. We also provided you with steps to take if your garage door is ever frozen shut and you can’t open it.

Prevention Tips

  • Use your door at least once a day during cold temperatures. Even if you don’t intend to go anywhere, making sure you open and shut your garage door once in a while can prevent your door from sticking to the icy ground. It also allows components that are stuck together from the frost to detach themselves.
  • Make sure to give your garage door the proper maintenance it deserves all through the year, this includes lubrication of important parts and making sure no components are worn out or damaged. This way, when winter comes, its operating system will be less likely to get damaged or perform poorly.
  • Clear your garage door of snow and ice as much as possible, with shovels or snow blowers.
  • You can apply a silicone spray to the rubber bottom seal. This will prevent it from sticking to the snow or ice.

Steps to take if your garage door is frozen shut:

Trying to open your garage door with the automatic garage door opener can burn out the motor of the device or strip its gears when it can’t release the door from the ice.
Step 1: Check to see if the door hasn’t been locked. Check the interior side lock and the lock button on the wall console.
Step 2: Inspect the entire operating system and make sure there is no obstruction to the door or any broken components.
Step 3: Turn off the motor and pull the emergency release cord to allow you to manually open your door in order to free up any sections or weather seal that may have frozen up. This usually has a red plastic handle and hangs in the center of the door assembly near the door.

Options to get rid of the ice:

  • Use your hairdryer to melt the ice fast. Be careful not to hold the hairdryer in the same position for too long and to not set it at the highest heat setting.
  • Chipping away at the ice with a small knife, a hammer, or a screwdriver. Be careful not to tear into the bottom seal and be sure to wear safety glasses.
  • Use boiling water to melt the ice. Be sure someone can help you open the door as soon as the ice is melted because the warm water will eventually get cold again, risking to freeze again.

Reasons to Replace Your Garage Door Opener

Replacing Your Garage Door Opener

Anything made before safety sensors came onto the market in the 1990’s risks injury. Garage door openers are fairly simple mechanisms that tend to last a long time. Even if yours is still working fine, there are good reasons to consider replacing it. Newer models offer increased safety, security and convenience. Here are some of the primary reasons why you might want to install a new garage door opener. Safety is a key reason but not the only reason.


Safety Reversal:

Since 1993 garage door openers have been required to be equipped with a safety reversing mechanism. This feature utilizes two sensors about six inches above floor level on both sides of the door. When any object, such as a child or pet, runs through the light beam created by these sensors while the door is closing, the door immediately stops and reverses. If your garage door opener does not have a safety reversing feature, or if the one it does have no longer works, replacing the opener is highly recommended.


Noise Control:

Does your garage door opener wake people up or otherwise disrupt the household because it makes so much noise? If so, a new opener will almost certainly be quieter. The original style of garage door opener opened and closed with a chain drive. If you can see something that looks like a bicycle chain near the motor unit of your opener, consider replacing it with a screw drive or belt drive garage door opener. Even a newer model chain drive unit will likely be quieter than an older model.



Older garage door openers were vulnerable to thieves. Because their remote controls functioned with a fixed code, someone with a special device could sit outside your house and find the code, allowing them to open the garage door.  New garage door openers have a “rolling code” feature, which changes the code every time the unit is used. Bad guys can no longer duplicate the code and get into your garage uninvited.


No Keys:

Older garage door openers did not offer keypads that could be mounted outside the garage. This handy feature allows you to enter a code into the keypad that will open the garage door. No keys required. You may be able to buy a keypad to install with your existing garage door opener. If not, though, this might be a good reason to upgrade. Newer keypad units even eliminate the need to remember a code. They operate by touch, using fingerprint detection to open the door.


Battery Backup:

One of the big inconveniences of a power outage is often the inability to operate the garage door opener. Garage door openers are now available with battery backup systems that will kick in automatically when you lose electrical power. This is of course counteracted by the use of the emergency pull cord that most garage doors have. But for extended problems with power outages, it’s a great idea to have the battery backup in place.


Click here for a free estimate on a new garage door opener!


The Benefits of Having a Preventive Maintenance Plan for Your Garage Door

When you have a garage door and an opener installed, you will want to make sure it will last for a long time. One way to do this is to participate in a preventive maintenance program. Call us to learn more about our PM program + sign up today!

The Benefits of Having a Preventative Maintenance Plan for Your Garage Door_resized

If you sign up for the preventive maintenance program from Rowe Door Sales Company, your garage door and opener will receive a thorough inspection.  Each section of the garage door will be inspected to make sure there are no problems or damage. The springs will be adjusted and lubricated, and the spring fasteners will be inspected to make sure the mounting is secure. The rollers and bearings will be inspected and lubricated, and the hinges and hardware will be checked and tightened. Your garage door cables will be inspected for damage or wear, as well as the weather strip. The garage door track fasteners and hangers will also be checked to ensure the mounting is still secure.  All of these inspections will aid you in being able to get the longest life possible out of your garage door.

The Benefits of Having a Preventative Maintenance Plan for Your Garage DoorThere are many benefits to participating in a garage door maintenance program. One big advantage is saving money in the long run by reducing the likelihood that you will have long-term repair expenses on your garage door.  With the preventive maintenance program, your garage door will have increased efficiency and reliability. It will also reduce the probability of a malfunction with the garage door opener. If you do need interim service throughout the year, you will receive a discounted rate for parts & labor.

For more information about the preventive maintenance program at Rowe Door Sales Company, visit rowedoor.com or call 570-655-7701.


Ultimate Guide to Choosing the BEST Garage Door for YOU!

What is Important?

Chances are this is the first, maybe second, time you’ve had to purchase a garage door. It’s not something like shoes that you purchase multiple times per year. You’re probably wondering where to start. Don’t worry! We’re going to take you step by step through safety, sizing, materials, appearance and much more.



Garage Door Safety

Garage door safety standards have come a long way over the years. You can no longer even get a garage door that doesn’t have the technology to detect something in its path and prevent it from crushing whatever that may be.

Remember when you could close the garage door from inside the garage and then run under it before it closed? Yeah, those days are gone. We’ll discuss more of the safety features a little later on… Because, it’s worth stressing in its very own section that safety is always the #1 concern.


Garage Door Sizes

Not all garage door openings are built the same! The good news is, as with regular doors, there are a few standards that most garage doors fall into. These standard sizes will fit your average car, truck, SUV, etc., but they will not fit your big ol’ toy hauler. Don’t fret if your door opening doesn’t fit into one of the following “standard” categories… Special order doors are also available!

One Car Garage Door Sizes

  • 8’x7’
  • 9’x7’
  • 10’x7’

Two Car Garage Door Sizes

  • 12’x7’
  • 14’x7’
  • 16’x7’


Garage Door Construction

Not all garage doors are constructed the same. This primarily comes down to one thing – what’s it made of? Let’s talk about it…


Just like a traditional front door, you have plenty of options or your garage door. And these days, things are not always as they seem. One of the hottest trends in the flooring world has been deception… Lookalike floors made in less expensive, lower maintenance materials. Garage doors are doing the same thing – offering you multiple looks in almost every material. So, what should you be looking for in a garage door? You want a garage door that’s durable, dent and fade resistant, quiet and attractive. Here’s what you must choose from.


Steel Garage Doors

They’re strong and durable, yet light and quiet – a great combination! Steel is not exactly known for its insulation properties, but luckily many steel doors can be insulated with foam to keep the harsh temperatures outside where they belong. The downside to steel is it can rust easily, especially if you live in a wetter environment.




Aluminum Garage Doors

Would you believe that aluminum is typically pricier than steel when it comes to garage doors? It seems like it would be the bargain option, but a good quality aluminum garage door is pretty darn top of the line. Aluminum can also be insulated and offers the same dent-resistant properties of beefier steel doors. However, aluminum is much better in wet environments than steel and far less likely to rust.



Vinyl Garage Doors

Just like vinyl floors, vinyl garage doors seem to be virtually indestructible! Built to stand up to kids, weather and more, vinyl is the low-maintenance garage door option. Of course, you can’t always get the exact look you want with vinyl, which is the one downside. But, they are truly built to last.


Fiberglass Garage Doors

A fiberglass garage door also offers a realistic wood look without the weight and maintenance of a solid wood garage door. Fiberglass is popular in temperate areas. It’s great in the rain, but it does not love the cold. In fact, super cold environments can cause the door to turn yellow or even break over time.

Wood / Wood Composite Garage Doors

Like wood flooring, wood garage doors are the real deal. While other materials can mimic the wood look, at the end of the day, nothing quite compares to the look and feel of solid wood. Just like wood flooring, the best look doesn’t always offer the best features. Wood doors are heavy, and high-maintenance, often requiring much more work down the road. The good news is wood composite, like composite decking, gives you the closest resemblance to a wood look, but in a lighter, easier to maintain material.



First thing’s first: Do you actually need to insulate your garage door? Well…it depends. If you live in a harsh climate and plan to spend a lot of time in your garage, it’s worth springing for the insulation. However, if you are just parking in your garage, insulation could be keeping in things you don’t want like fumes and chemicals. If you are insulating, the good news is that most new garage doors come with built-in insulation. If you are stuck with an older garage door or can’t find an insulated one you like, there are lots of great DIY tutorials out there using inexpensive materials like foam to keep you safe from the elements.


Garage Door Features

We are living in the era of bells and whistles and, these days, the more the better. So why shouldn’t your garage door have bells and whistles, too? Just take a look at some of your options…


There are tons of automation features for your garage door and the good news is that if you decide to go for automation, most devices will do all of them. Lights, closing, deliveries, you name it, it can be automated. Check out one of the many automated garage door openers if this is something you think you might be interested in. Most of them connect with apps on your phone, Alexa or Google Home.

Safety Features

There are three main safety features you want to look for when choosing your garage door.

  • Manual controls. This means you can manually open and close your garage door in an emergency if it breaks or you lose electricity.
  • Motion detection. This is how the garage door senses that there is an object (or human) in its path. It is very
  • Auto-reverse. Okay, so your door can detect objects. That’s cool. But it doesn’t matter if it can’t, upon detection, automatically reverse its path to keep from crushing those objects. This one’s a biggie.

Now, having all these features is great, but you also need to make sure you’re regularly testing your garage door to make sure all features are working properly. Better safe than sorry!

Garage Door Aesthetics


So, the truth is many people end up painting their garage door down the road anyway. Color is important, yes, but it’s not permanent. You can always update it later so don’t worry too much about it being perfect right away. Unless you live in a neighborhood with an HOA, your color options are endless.


Do you like a garage door with windows? You can go for no windows, a few top windows, huge sweeping windows or anything in between. Look around and see what you like and what will look best with your home.


You can choose different colors, finishes, styles, you name it. There is something for everyone. Ask for samples if you are unsure of what you might want!

How to Make the Decision

The time has come: decision time! Determine which things are most important to you then just searching your options. Take pictures, hold them against your house and get a few different quotes. Our experienced sales staff would be more than happy to assist you in your garage buying endeavor! Call the experts at Rowe Door Sales Company at 570-655-7701 or visit our showroom today!